policy

Terms & Conditions

General Disclaimer

The information provided on Park Lane Wellness's website is for general informational purposes only and is not intended as medical advice, diagnosis, or treatment. The content on this site, including text, graphics, images, and other material, is provided "as is" without any representations or warranties, express or implied.

Medical and Wellness Advice

The medical and wellness information on this website is not a substitute for professional medical advice, diagnosis, or treatment. Always seek the advice of a qualified healthcare provider with any questions you may have regarding a medical condition or wellness program. Never disregard professional medical advice or delay seeking it because of something you have read on this website.

Accuracy of Information

Park Lane Wellness makes no representations or warranties regarding the accuracy, completeness, reliability, or suitability of the information contained on this website. We reserve the right to make changes to the site and its content at any time without prior notice.

Spring Offer

The Spring Offer is valid from 1st March for a limited time only and is subject to availability.

The promotional price does not apply on the following dates:

  • 8th March (International Women's Day)
  • 15th March (Mother's Day)
  • 19th March (Eid)

On the dates listed above, full standard pricing will apply.

This promotion cannot be used in conjunction with any other offer, discount, package, or promotional rate. Park Lane reserves the right to amend or withdraw the Spring Offer at any time without prior notice.

Essential Spa Information

Booking

To help us prepare a truly personalised experience, we recommend booking treatments in advance by phone, email, or through our website. A credit card may be requested to hold your booking.

Cancellation Policy

If you need to reschedule or cancel, please provide at least 24 hours' notice. Cancellations made within 24 hours or missed appointments may be subject to a 100% charge. All deposits paid are non-refundable.

Spa Facilities

Our spa facilities include a steam room, sauna, hydropool with water jets, and a relaxation area offering a complimentary selection of teas, water, fruits, and small snacks (subject to daily availability).

Access

Due to the structure of the building, our spa is not suitable for disabled access.

Spa Arrival

Please arrive around 10 minutes before your appointment to settle in. Late arrival may shorten your treatment time to accommodate other guests.

Valuables

We suggest leaving valuables and jewellery at home. While we take great care, Park Lane Wellness cannot be held responsible for lost or misplaced items.

Children

Guests must be 16 or over. Those aged 16–18 are welcome when accompanied by an adult and with parental consent.

Pregnancy

We provide certain treatments suitable for expectant mothers after the first trimester. It is best to get in touch and discuss suitable treatment with the therapist.

Health Conditions

Please share any health concerns, allergies, or injuries at the time of booking or on arrival, so we can adapt treatments for your comfort and safety.

Prices

All prices are listed in GBP and include applicable taxes. Prices and treatments may change without notice.

Liability

Park Lane Wellness, its affiliates, directors, employees, or agents are not liable for any direct, indirect, incidental, special, or consequential damages arising from use of this website or our services.

Aesthetic and Wellness Services

Our aesthetic and wellness services are provided for general wellbeing and cosmetic purposes only. They are not intended to diagnose, treat, cure, or prevent disease. Results may vary, and we do not guarantee specific outcomes.

Testimonials and Results

Any testimonials or examples of results are not to be taken as guarantees. Results vary based on numerous factors.

External Links

Links to third-party websites do not imply endorsement or affiliation. Park Lane Wellness is not responsible for third-party content.

Intellectual Property

All website design, text, graphics, and software compilations are copyright of Park Lane Wellness. All rights reserved.

Indemnification

By using this website, you agree to indemnify and hold harmless Park Lane Wellness and its representatives from any claims, liabilities, or expenses arising in connection with your use of the site or services.

Governing Law

These Terms & Conditions are governed by the laws of the United Kingdom.

Acknowledgement

By accessing or using this website, you acknowledge that you have read, understood, and agreed to these Terms & Conditions. If you do not agree, please do not use the site or our services.

Wellness, Offers & Updates

Join our community and recieve exclusive wellness tips, seasonal offers, and early access to new treatments.

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